Grama Niladhari Citizen Charter

 

Index no

Service provided

Needs and nature of the service Time taken to serve             
01 Issuing character / resident certificates If satisfied personally  15 min
If certifying the residency  03 days
02 Recommendation for revenue certificates Giving recommendation to the Divisional Secretary if documents furnish the income  30 min
If needed to certify the income by a field investigation  03 days
03

Issuing valuation certificates

Issuing certificates up to the value of 5000/- rupees or recommending to The Divisional Secretary for certificates of the value less than 5000/- rupees.

 45 min

Issuing certificates of the value less than 5000/- rupees if the value should be certified by a field investigation or recommending to the Divisional Secretary if it is less than 5000/- rupees.

 03 days
04 Giving recommendation for assessment report If documents certify  45 min
If needed to get confirmation by a field Investigation
 05  days
05 Issuing identity cards Certifying the application and submitting it to the Divisional Secretary.  07 days
Submitting one day service application to the Divisional Secretary.  01 days
06 Recommending for felling jack trees and bread fruit /female plam trees For cutting risky trees.
 03 days
For cutting non-risky trees.  14  days
07 Issuing felling permits Submitting recommendation to the Divisional Secretary 14 days
08

Issuing transport permits

Submitting recommendation to the Divisional Secretary  14 days
Sealing timber   01 days
09 Renewing timber transport permits Submitting recommendation to the Divisional Secretary  01 days
10 Issuing reports on births/deaths Reporting births and natural deaths  03 hours
11 Registering business names Submitting recommendation to the Divisional Secretary  03  days
12 Issuing copies of complaints If it happened in the existing year  01 days
If it happened in the previous year  03 days
13 Recommendation for public assistance, special aids for illnesses. Submitting recommendation to the Divisional Secretary   02 days
14 Recommending Scholarship applications Submitting recommendation to the Divisional Secretary  01 days
15 Confirming the land ownership Submitting recommendation to the Divisional Secretary  03 days
16 Recommendation for electricity/water facilities Submitting recommendation to the Divisional Secretary  01 days
17 Issuing permits under granite/sand/mineral ordinance Submitting recommendation to the Divisional Secretary  07 days
18 Duties as a Peace Officer Inguiring complaints on minor disputes  03 days
19 Providing reports relevant to retired persons Providing an annual resident certificates relevant to pension and other reports.  10 min
20 Recommendation and providing necessary reports on various needs

Submitting recommendation if registers and information are submitted and relevant documents and reports are received

 03 days
  • The aforementioned services are several basic services provided by the Grama Niladhari Please take into consideration that the Grama Niladhari is bound to efficiently fulfill your other service needs. These time taken to provide your service may change in special occasions.
  • The Service can be fulfilled within the above periods of time only if all the relevant information is duely perfected by the applicant.
  • Any appreciation suggestion or complaint regarding the service should be forwarded to the relevant Divisional Secretary, the District Secretary or the Grama Niladhari Division of the Ministry of home affairs.

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